Cancellation policy

Thank you for choosing our Baywatch Stayzz for your holiday.  We are very sure that you will have a memorable stay in our Holiday homes.  Our cancellation and refund policy are mentioned below:

·         We usually do not encourage blocking a villa until the payment is made in full (including applicable taxes).  We do not accept part payment in any form to block the villa for our customers as we have multiple enquires; hence, we cater on first come first serve basis.

·         To book our luxurious villa, you may reach out to our customer care number, check availability, and block your dates as convenient.  Payments are collected through various means like Net banking, QR code and/ or UPI.

·         Once the Villa is booked and due to unforeseen/ unavoidable circumstances, you wish to cancel the booking, refund is allowed.  Refund will be processed on terms as mentioned below:   

o   30 days or prior of the booking date – We will offer full refund and will transfer the payment back to the account number provided to us;

o   29 days – 7 days prior to the booking date – We would be charging you for 1 night (plus applicable taxes) and will refund the balance; and

o   6 days prior to the booking date – There would be no refund.

Being said the above, if there should be any medical reason and the person travelling has any medical issue we will consider this on case to case basis and on medical report being submitted.

If you should have any questions please feel free to check with our team before making a payment, we would be happy to clarify all your questions.